The Parent Resource Workgroup supports efforts to assist parents in understanding the Texas Child Welfare system, their role and responsibilities when involved in a Child Protective Services case, and the roles and responsibilities of others. As a result, the Parent Resource Guide and Family Helpline was created. 

Please visit the sections below to learn more about our current projects or the Reports & Resources page for recent publications.

In 2017, the CC partnered with Access to Justice and the Children’s Justice Act to fund the Texas Legal Services Corporation to establish the Family Helpline, which provides easy, statewide access for parents and family members to basic information, education, and resources addressing parental rights as they relate to CPS Investigations, the provision of Family Based Services, Parental Child Safety Placements, Chapter 34 non-parent agreements, termination of parental rights, custody, access, visitation, service plans, the court’s role in conducting hearings and oversight, right to legal counsel, non-offending parents, minor parents, incarcerated parents, survivors of family violence, intergenerational issues, and other variations of these situations.

The Parent Resource Guide is a handbook designed to help parents understand the Texas child welfare system, their role and responsibilities when involved in a Child Protective Services case, and the roles and responsibilities of others. Currently, the Parent Resource Group is incorporating updates to the Parent Resource Guide submitted by the Family Helpline, the Texas Council on Family Violence, and other stakeholders as well as changes to relevant laws made by the 86th Texas Legislature. The Parent Resource Workgroup will hold its next meeting in the first quarter of FY 2021 to discuss how to continue to make best use of the guide and to collaborate on other efforts to support parents experiencing a CPS case.